★ Handmade Jewelry for the Magic Heart ★ MADE IN THE USA ★ Free Domestic Shipping ★

Policies 

● Shipping & Delivery
FREE standard domestic shipping. 
Each piece is created one at a time, by hand.
Orders will ship between 7 and 10 business days.
International Shipping costs vary by country. 
Production time does not include the time in transit and will vary based on which shipping method you select at checkout.
Weekends and Holidays are excluded in shipping times.

We use the United States Post Office for most shipping. 
You can select your shipping option at checkout.  If the shipping schedule is interrupted due to weather conditions, Pure Impressions Design is not responsible for the delayed shipment and there will be no shipping refunds or product refunds given as a result of weather delays out of our control. 

USPS does not consider a domestic package to be lost until after 30 days. If your package is determined lost, we will replace your order after this time period. Our policy for lost packages is replacement of the original order.

If you entered the wrong address for shipping and the package is returned to us, you will need to require an accurate shipping address, and purchase postage for the package to be shipped again. If you entered the wrong address for shipping and the package is NOT returned to us, we cannot be responsible for replacing the items ordered. 

 

● International Orders
International packages can take 2-4 weeks to arrive.
VAT, Duty Fees and Taxes are not included in the price, or shipping costs.
All VAT, Duty Fees and International taxes are the responsibility of the buyer.
We do not have any way to include these in your costs.

 

● Refunds
Refunds will not be given for buyer remorse. 
We cannot accept returns on personalized or custom pieces.
If a piece is created in error, or you are unhappy with the quality, please contact us as soon as possible. We want you to be happy with each piece from Pure Impressions Design. 

 

● Repairs & Resizing
We offer free lifetime repair (excluding chains) on your Pure Impressions Design jewelry.  If a stone, charm or bead ever breaks or comes loose, we will repair or replace it at no charge.  If you have a repair request, please send us an email for instructions.  We can also re-size bracelets or chains, just contact us. Because normal wear and tear and occasional accidental pulls can eventually weaken a chain, we cannot replace broken chains after six months of purchase date.

 

● Sales & Promotions
All sales and promotions are valid only during the stated promotional time period.
Sale offers cannot be applied to previous purchase, nor can they be combined with other offers.
Only one coupon code or offer can be used at a time.
Sale offers cannot be applied to an item after is has gone out of stock.
Any promotional offers may be modified or terminated at any time without notice.

 

● Age Restrictions
Our product is not intended for children under the age of 7.
We do not sell our products directly to children.
Our product is sold to adults 18 years of age or older for their own use or to provide to their children at their discretion.
If you are under the age of 18, you may only use PureImpressionsDesign.Com with the permission and supervision of a parent or legal guardian.

 

 

● Information Sharing
Information about our customers is very important to us and we are committed to protecting your privacy. We do not sell your information to others. We share customer information only as described below.
We do employ other companies and individuals to perform specific tasks or business functions for us. Examples of these tasks include but are not limited to: order fulfillment, product shipping and delivery, communication via postal mail or email, marketing, credit card processing, and customer service. These companies or individuals will have access to your personal information only to the extent needed to perform their specific task or function.

We do release information as necessary to: (1) comply with local, state or national laws (2) enforce our Terms of Use and other agreements (3) to protect the rights, property, or safety of PureImpressionsDesign.Com, our users, or others.

If for any reason, we need to disclose your personal information for any reason, except as noted above, we will contact you for permission and you will have the option to not have your information disclosed.

We aim to protect the security of your personal and payment information during transmission by using Secure Sockets Layer (SSL) software. SSL software encrypts all the personal information you enter including, name, address, and credit card number so that it cannot be read over the internet. We do not print your full credit card number on any documentation.

 

● Privacy Policy

We know that how your information is used, stored and/or shared is very important to you. We appreciate the trust you have placed in us and we are committed to protecting your privacy. By visiting PureImpressionsDesign.Com, you are accepting the practices described in this Privacy Policy.

There are several different types of information that we gather which helps us learn about our customers and personalize the shopping experience at PureImpressionsDesign.Com. Here are the types of information we gather:

Pure Impressions Design Privacy Policy

 This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.pureimpressionsdesign.com (the “Site”).

 PERSONAL INFORMATION WE COLLECT

 When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 We collect Device Information using the following technologies:

 - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, paypal accounts, google pay accounts, Apple Pay & Shopify Pay), email address, and phone number.  We refer to this information as “Order Information.”

We use Marketing 360 as our marketing company. They collect data by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns. You can read more about their privacy policy here:
https://www.marketing360.com/privacy-policy/

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. 

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. 

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.
We use third party shipping software called Shipstation to ship all of our orders.
You can read about their privacy policy here:
https://www.shipstation.com/privacy-policy/
We also share your information with the Internal Revenue Services for tax purposes.
You can read about their privacy policy here:
https://www.irs.gov/privacy-disclosure/irs-privacy-policy


We share information with Stamps.Com for shipping purposes. You can find their privacy policies here:
https://www.stamps.com/privacy-policy/

If you are ordering sorority jewelry, we share your information with Affinity Consultants for royalty payment purposes. You can find information about their privacy policy here:
https://affinitylicensing.com/legal/privacy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

If you have signed up for any of our e-mail marketing, your information is shared with the following companies.

Constant Contact: https://www.constantcontact.com/legal/about-constant-contact


BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for individuals under the age of 13.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at pureimpressionsdesign@Gmail.com or by mail using the details provided below:

492 Long Lane
Casper, WY, 82609,
United States

● Legal Information for Pure Impressions Design 

Pure Impressions Design and PureImpressionsDesign.Com provide services to you subject to the following conditions. Please read them carefully. Visiting or using the PureImpressionsDesign.Com website constitutes your agreement to follow and be bound by the Terms of Use. We reserve the right to update or modify Terms of Use at any time without prior notice. For this reason, we encourage you to review the Terms whenever you use or visit PureImpressionsDesign.Com. If you do not agree to these terms, please do not use PureImpressionsDesign.Com.

This website is owned by Laura Hunter of Pure Impressions Design and was designed by Pure Impressions Design & Roger Cahoon. 
Unless otherwise indicated, all the content on this website, including but not limited to, text, documents, alt tags, photographs, trademarks, logos, sound, music, artwork, computer code, site design, graphics, logos and images, is the property of Laura Hunter and protected by The United States and international copyright laws.
The compilation of all content on this site is the exclusive property of Laura Hunter and protected by The United States and international copyright laws.

All intellectual property in and associated with the content is provided to you under the terms of a limited license as delineated in these terms and conditions.
You must not use, reproduce, communicate, publish or distribute any of the content on this site.

You may not download, print or copy content provided on the site for your personal use. 
You may use the content of this site for the purpose of shopping on this site or placing an order on this site and for no other purpose. 
No material from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form of by any means without the prior written consent.

Any comment or feedback you provide to us through this website becomes our property. You agree we are entitled to use your comment for any commercial or non-commercial purpose without compensation to you or any other person who has transmitted your comment.

Conditions of Use & Revisions

If you choose to visit PureImpressionsDesign.Com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use. If you have any concern regarding privacy at PureImpressionsDesign.Com, please contact our customer service department. We also may change our Privacy Policy and Terms of Use as needed that you check PureImpressionsDesign.Com frequently to read and understand any changes that may have occurred since your last visit. In the event that our Privacy Policy or Terms of Use change substantially, we may send you an email to notify you that such changes have occurred. All policies apply to all information stored in your customer account.

Electronic Communications:
When you visit PureImpressionsDesign.Com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Colors, Designs, Accuracy:
We have made every effort to display as accurately as possible the colors and designs of our products that appear on PureImpressionsDesign.Com. We cannot guarantee that your computer monitor's display of any color or pattern will be accurate. Pure Impressions Design does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. 

Links to Other Web Sites and Services:
PureImpressionsDesign.Com may contain links to other Web sites that are not under the control of Pure Impressions Design. Pure Impressions Design has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the user.

Disclaimer:
The materials on the Sites are provided "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Pure Impressions Design expressly disclaims any duty to update or revise the materials on PureImpressionsDesign.Com, although Pure Impressions Design may modify the materials at any time without notice. Your use of PureImpressionsDesign.Com is at your sole risk, and you assume full responsibility for any costs associated with your use of PureImpressionsDesign.Com. Pure Impressions Design shall not be liable for any damages of any kind related to your use of the Sites.

Indemnification:
You agree to defend, indemnify and hold Pure Impressions Design harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of PureImpressionsDesign.Com and/or your breach of any representation, warranty, or other provision of the Terms and Conditions. You agree that Pure Impressions Design is not responsible for harm from unintended use of our jewelry or product. 

Dispute Resolution:
You agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on PureImpressionsDesign.Com, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it ("Dispute"), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Pure Impressions Design and you both agree that this dispute resolution procedure must be satisfied prior to any litigation or filing any claim against the other party.

Choice of Law:
This Agreement shall be construed in accordance with the laws of the State of Wyoming, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of Wyoming, Natrona County.

Termination:

These terms are effective unless and until terminated by either you or Pure Impressions Design. Pure Impressions Design may terminate this Agreement at any time without notice, and accordingly may deny you access to PureImpressionsDesign.Com, if in our sole judgment you fail to comply with any term or provision of the Terms and Conditions.